Privacy Policy
RequestMe · Effective September 22, 2026
In short: RequestMe does not collect or transmit your personal information. Receipt images and receipt details are processed and stored locally on your device.
This Privacy Policy explains how Justin Tsai and Vincent Tse, equal co-owners operating RequestMe (collectively, "RequestMe," "we," "us," or "our"), handle information when you use the RequestMe mobile application (the "App"). It applies to users worldwide.
1. Information RequestMe handles
The App lets you scan a receipt with your device camera, select a receipt image from your photo library, or enter receipt details manually. This content may include merchant names, purchased items, prices, taxes, tips, totals, and any other information visible on a receipt or entered by you.
RequestMe processes this information only on your device. We do not receive, collect, transmit, or store your receipt images or entered receipt details on our servers.
2. Camera and photo-library access
With your permission, the App accesses your camera so you can scan receipts and your photo library so you can choose existing receipt images. These permissions are used only to provide the features you request. The App does not upload those images to RequestMe or to a third-party service.
You can deny or revoke camera and photo-library access through your device settings. Some scanning or upload features may not work without the relevant permission, but you may still use any available manual-entry features.
3. Data collection, analytics, advertising, and tracking
RequestMe does not:
- collect personal information or device identifiers;
- use third-party analytics or crash-reporting services;
- track you across apps or websites;
- sell, rent, or share personal information; or
- use cloud-based or third-party OCR or AI services to process receipts.
4. Local storage, retention, and deletion
Receipt images and receipt details used by the App remain under your control on your device. RequestMe does not set a server-side retention period because we do not receive or maintain that information.
You can remove locally stored information using deletion features available in the App or by uninstalling the App. Your device operating system may separately include app data in a device backup, depending on your backup settings. RequestMe does not control or have access to those backups; consult your device or backup provider's settings to manage them.
5. Information you send when contacting us
If you contact us for support or with a privacy question, we will receive the information you voluntarily include in that communication, such as your email address and message. We use it only to respond, provide support, protect the App, or comply with applicable law. We retain support communications only as long as reasonably necessary for those purposes and do not sell them.
Please do not send receipt images or other sensitive personal or financial information in a support message.
6. Children’s privacy
RequestMe is a general-audience utility and is not directed to children under 13. We do not knowingly collect personal information from children through the App. If you believe a child has sent personal information to us in a support communication, contact us so we can review and delete it as appropriate.
7. International users and privacy rights
Depending on where you live, you may have rights relating to personal information, such as rights to access, correct, delete, or restrict its use. Because App content stays on your device and is not received by RequestMe, we generally have no App content to access, correct, or delete on your behalf. You can manage that content directly on your device. For questions about information contained in a support communication, contact us using the address below.
8. App stores and device platforms
The provider of the app store, operating system, device backup, or other platform you use may process information independently under its own privacy policy. This Privacy Policy describes RequestMe's practices and does not govern information collected independently by those platform providers.
9. Security
Keeping receipt content on your device limits our access to it. You are responsible for maintaining the security of your device, including using available passcodes, biometric locks, software updates, and backup protections. No storage method is completely secure, but RequestMe does not operate a server that stores your App content.
10. Changes to this Privacy Policy
We may update this Privacy Policy if the App's features or privacy practices change. We will post the updated policy, revise the effective date above, and provide any additional notice required by applicable law. If a future version of RequestMe begins collecting or transmitting information, this policy and the App's store disclosures will be updated before or when that change takes effect.
11. Contact us
RequestMe is jointly operated by Justin Tsai and Vincent Tse. For questions or
requests about this Privacy Policy, contact us at:
therequestmeapp@gmail.com